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Cleveland Mediation Center



Organization Information

Our mission is to promote constructive conflict resolution, especially among youth and to strengthen community ties with an emphasis on mediation and mediation training.

We fulfill our mission by continuing our work in the community to stop evictions, improve school attendance, facilitate dialogue with neighbors and train those who wish to mediate.

The Cleveland Mediation Center (CMC) was founded in 1981 as the Community Youth Mediation Program (CYMP). Grants from the George Gund Foundation and the Cleveland Foundation enabled a group of Near West Side community leaders to form the first youth focused grass-roots community based mediation program in the country. From its inception until 1992 CYMP's mission focused the organization almost exclusively on resolving the conflicts of Near West Side youth.

During its eleven year history CYMP more than fulfilled the mandate of its mission. Over 500 neighborhood residents received mediation training and they mediated over 2000 youth related community conflicts. Additionally, CYMP successfully applied conflict resolution techniques to a number of youth related conflicts. Innovative approaches to truancy, school violence and a public agency's response to abuse and neglect cases clearly demonstrated benefit to this problem solving approach. The institutionalization of two of these pilot programs by Juvenile Court and Cleveland Public Schools affirms their value.

As the reputation of CYMP was established the program began getting requests for services that did not directly involve youth. In 1992 the original planning team along with community leaders met and a strategic planning process was initiated. It resulted in a change in the organization's name and a new mission statement. The agency became the Cleveland Mediation Center and the mission is:

To promote constructive conflict resolution, especially among youth, and to strengthen community ties primarily through mediation and mediation training.

CMC first became acquainted with the problems of homelessness when it was requested to mediate a dispute between a local a service provider and the community. Since, CMC has been called upon to by others to assist in public policy disputes regarding services to people who are homeless. It was through these efforts that the community board of trustees became aware of the depth and breadth of the problem. They concluded that people who are struggling to meet the basic needs of shelter are in no position to avail themselves to a future oriented problem solving process such as mediation. The board mandated that the staff develop a homeless prevention program. As a result a program was designed and a small grant was obtained from the Office of Homeless Services and 30 evictions were prevented. This program had grown to the point where over 2000 households were assisted in 2001.

In addition to the Homeless Prevention Program, CMC provides these mediation and conflict resolution services:

(1) Neighbor to neighbor mediation
(2) Intra-family mediations, that focuses on parent- child mediation
(3) Public policy and community disputes
(4) Dissolution of Marriage Kits
(5) Training and technical assistance
(6) Group and intra-agency facilitation



Mission Statement:
Our mission is to promote constructive conflict resolution, especially among youth and to strengthen community ties with an emphasis on mediation and mediation training.
Contact Info:


2012 W. 25th Street, Suite 412
Cleveland, OH 44113
View in Google Maps
Email Address:
Other Information:

For additional information go to:

Keith Benjamin
Administrator, City of South Euclid




  1. Location Name:
    Cleveland Mediation Center
    2012 W. 25th Street, Suite 412
    View in Google Maps
    Denise Wilson
    Program and Administrative Assistant
    Phone Number
    216.621.1919  ext: 100
    Fax Number


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